BizInsights
See comprehensive Google Maps Data Analytics
Monitor and manage different locations of your business, work on your reputation, make data-driven decisions, and control what customers say about you.
Learn more about the tool that presents advanced statistics from Google Maps, and why it’s the best way to expand your customers’ networks.
What is BizInsights?
BizInsights is a tool designed for distributed businesses that allows users to see and analyse all their business locations from Google Maps.
Data about each location, is collected and presented in one dashboard.
AI technology enables effective monitoring and management of different locations and data-driven decision-making, helping to increase the number of customers. With the help of Cognitive Services tools and the use of NLP (Natural Language Processing), the system analyses not only the average rating, but especially the written reviews issued, resulting in the rapid adaptation of business to customer needs.
Who can benefit from using BizInsights?
Companies with multiple business locations
Marketing, sales or customer service departments
Anyone who manages a Google Business profile
Features
One-page dashboard
A convenient feature that provides insight into all location information on one page, enabling you to compare and manage them more effectively. Available from any location, at any time and on any device, the report allows you to make the right decisions based on information captured in real time.
NPS conversion
A smart feature that converts your ratings into Net Promoter Score, a widely used metric that measures customer loyalty and satisfaction. The NPS survey is important because it allows companies to understand how their customers see the brand and whether they would recommend the business to others. The NPS score can be used as an indicator of the effectiveness of marketing and customer service activities.
Word cloud
A visual function that, in addition to collecting and reviewing the stars awarded by customers, also allows us to analyse written reviews. With AI tools, especially Cognitive Service and the use of NLP (Natural Language Processing), we can process all the opinions added by customers and assign them to groups of reviews: positive, neutral and negative, which allows us to immediately respond to any customer feedback.
Sentiment trends
A visual presentation of sentiment and reviews trends over time, allowing you to easily gauge customer opinion shifts. The tool gives you the opportunity to view several thousand reviews added to a location in a quick and easy-to-read way, and to react immediately to any customer feedback. BizInsights allows you to monitor, react and improve your service and then verify that the actions you have taken are having an effect.
Where customers find you on Google
BizInsights allows you to easily understand how customers find you on Google. The tool allows you to track and identify the locations from which customers use your profile. BizInsights provides information about the areas or locations from which reviews, questions and other customer activities come. This is important data that helps, for example, when adapting marketing strategies for specific regions.
Search keywords analysis
Comprehensive analysis of Google Maps data allows you to increase the visibility of your business and fully leverage the potential of your keywords. The tool allows you to analyse the search queries that users use to find your business. Secure your company’s place on the online map and attract new opportunities.
Your data are secure with us
In BizInsights, we prioritize the security of your data. We take special care to store only the essential information needed for your reports in a dedicated database, ensuring it’s fully encrypted and protected from any unauthorized access. Rest assured, your data is safe and accessible only for your report’s use.
Mt. Blanc
100 locations or less
250€
month
Mt. Everest
250 locations or more
custom
month
K2
100 – 250 locations
500€
month
See what customers say about summ-it?
“The BizInsights implementation helps us to better understand customer needs. By AI solution – Cognitive Services, we are able to analyse clients opinions and classify them, and quickly react on their feedback”.
D-Marin
Michał Masłowski
CIO D-Marin Global Marina Network
“AmRest recommends summ-it as a trusted and experienced partner appreciating full commitment, and ensuring the highest quality, which is our primary aim during cooperation. We have a number of projects ahead of us that we will implement in the near future”.
Am-Rest
Adam Wołczuk
IT Infrastructure Manager
“The summ-it team has a lot of practical experience, both in managing and implementing innovations into companies. They help us on a daily basis with the most demanding projects, and their level of customer service and project management is high.
We recommend our partners as trusted and reliable specialists”.
We recommend our partners as trusted and reliable specialists”.
Verseo
Krzysztof Masłowski
CEO&Co-founder Verseo
“Steinpol Central Services Sp. z o.o. appreciates the dedication and knowledge of summ-it consultants and recommends the company as a reliable and valuable partner”.
Steinpol
Jarosław Jastrzębski – IT Manager
Paweł Żmudzin – CFO
“As part of the implemented projects, all employees of the company were characterized by commitment, professionalism and experience, which guaranteed the achievement of the expected results of the work.
Żabka Polska Sp. z o.o. appreciates the conscientiousness and knowledge of summ-it consultants and recommends the company as a reliable and valuable partner”.
Żabka Polska Sp. z o.o. appreciates the conscientiousness and knowledge of summ-it consultants and recommends the company as a reliable and valuable partner”.
Żabka
Michał Masłowski
Senior IT Service Operations Manage
What do you gain by using BizInsights?
The tool allows you to easily and effectively monitor the efficiency of your business locations.
It shows what customers recommend in your services and what needs improvement.
It is a key tool for building higher customer satisfaction.
Advanced statistics from Google Maps helps to gain competitive advantage.
Saves time for marketing, sales and customer service departments.
Increases online visibility.
Improves the workflow of the company, helps optimize processes.
Dashboard with report helps make better management decisions.
If your company is facing:
Difficulty in comparing results from different locations of your business, Challenges in interpreting and comparing your company’s ratings, Complexity in analysing customer sentiments, Lack of up-to-date customer review analysis, Uncertainty about the source from which potential customers learn about your company, Concerns regarding personal data.